Types of gamification:
👉 Rewards for completing tasks (they can appear live or be displayed in the user profile),
👉 Leaderboards (to simulate competition),
👉 Visual rewards for participation or victories (e.g., sending a badge with a popular meme character and assigning a status),
👉 Level system (to display progress),
👉 Specific missions (where users receive something for their actions),
👉 Competitions between participants,
👉 Communication between participants, enabling collaboration,
👉 Real-time feedback,
👉 Storylines (the user progresses through a map with missions, with a grand prize at the end).
How gamification can impact product metrics:
✔️ User engagement levels: can increase the time users spend in the app through exciting tasks and rewards,
✔️ Visit frequency: players may return more often to complete new tasks or reach higher levels,
✔️ Conversion: improving user experience can boost conversion from new users to active players,
✔️ User retention: additional incentives can help retain users, encouraging them to continue playing,
✔️ Average spend: users may spend more if motivated by rewards for specific actions or achievements,
✔️ Number of active users: engaging elements can attract more players and increase active user count,
✔️ Increased social activity: interaction elements between players can boost social engagement,
✔️ Satisfaction index: it can enhance service perception, leading to more positive reviews,
✔️ More user behavior data: helps collect more detailed data on user preferences and behavior,
✔️ Increased loyalty: rewards and achievements can strengthen player loyalty to the casino.
These are just a few examples of how gamification can influence product performance. Gamification has become familiar to users and is now a part of our lives in various fields. Online casinos are lagging in gamification development. It's time to move toward more innovative solutions: unique brand characters, a gaming ecosystem, and gamification throughout the user journey. This needs to be introduced as a system-wide feature, not